Terms & Conditions

These Terms form a binding agreement between you and Hamro Driving (“Hamro Driving”, “we”, “us”). If you are entering into them on behalf of a driving school or organisation, you confirm you have authority to bind that organisation. If you do not agree, do not use the service.

Hamro Driving is a multi-tenant platform that lets driving schools manage students, instructors, vehicles, lesson packages, attendance, payments, invoices and finances, and publish a public profile in our school directory. We may add, change or remove features over time to improve the service.

• School accounts are created by Hamro Driving when a school is registered, and an administrator login is issued to the school.
• You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.
• You must provide accurate information and keep it up to date.
• You must notify us promptly of any unauthorised use of your account.

Access to the dashboard requires an active subscription package (for example monthly, quarterly, yearly or lifetime), as offered to your school. Fees, billing cycle and any applicable taxes are those communicated to you at the time of subscription. Unless stated otherwise, fees are non-refundable, and access may be suspended or limited if a subscription lapses or payment is not received.

Fees and payments that schools record for their own students within Hamro Driving are between the school and its students; Hamro Driving is a tool for recording them and is not a party to those transactions or a payment processor.

You retain ownership of the data your school enters into Hamro Driving. You grant us the rights needed to host, process and display that data to operate the service. You are responsible for:

• Obtaining any required consent from students and instructors before entering their personal information, photos or citizenship documents.
• The accuracy and lawfulness of the data you store and the invoices, fees and records you generate.
• Complying with applicable laws when collecting, using and retaining the personal data of your students and staff.

Our handling of personal data is described in our Privacy Policy.

You agree not to:

• Access or attempt to access another school's data, or otherwise breach the platform's tenant isolation.
• Upload unlawful, infringing, or malicious content, or attempt to disrupt, reverse engineer or gain unauthorised access to the service.
• Use the service to send spam, or to store data you have no lawful basis to hold.
• Resell or sublicense the service without our written permission.

If your school publishes a public profile or lesson packages in the directory at /schools, you are responsible for that content and confirm it is accurate and not misleading. We may remove public content that violates these Terms or applicable law.

Hamro Driving and its software, design, and branding are owned by us and protected by intellectual property laws. These Terms do not transfer any ownership of the platform to you. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription.

We aim to keep Hamro Driving available and reliable, but the service is provided on an “as is” and “as available” basis. We may perform maintenance, and we do not guarantee uninterrupted or error-free operation.

To the maximum extent permitted by law, Hamro Driving is not liable for indirect, incidental, special or consequential damages, or for loss of data, revenue or profits arising from your use of the service. Our total liability for any claim relating to the service will not exceed the fees you paid to us in the twelve months before the event giving rise to the claim.

You may stop using the service at any time. We may suspend or terminate access if you breach these Terms, fail to pay applicable fees, or use the service in a way that risks harm to others or to the platform. On termination, your right to use the service ends; data handling after termination is described in our Privacy Policy.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of Nepal, and any disputes will be subject to the jurisdiction of the courts of Nepal. For questions about these Terms, contact us at privacy@drivehub.io.